Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
great location
lack of natural light
limited dining options
7.8/10
Very good
Rooms
7.6
Location
8.4
Service
8.9
Dining
7.3
Guest reviews
7.8/10
based on 8 reviews
4.5/5
based on 632 reviews
8.6
8.6/10 based on 1711 reviews
#260 of 2,402 hotels in Istanbul based on Tripadvisor
Michael
United States,
May
2024
7.8/10
My stay at the hotel was a pleasant surprise! The rooms were beautifully decorated and much more spacious than expected, although the lack of natural light due to the basement location was a downside. The service was incredibly friendly and supportive, and the location was ideal for exploring many historic attractions within easy walking distance.
Rooms
8.0
The rooms were beautifully decorated and clean, exceeding my expectations in terms of space and comfort.
Service
9.0
The staff was friendly, supportive, and provided small touches like a free daily bottle of water to make the stay even more enjoyable.
Location
9.0
The hotel's location on a lovely narrow cobblestone road was perfect for exploring nearby iconic sites like Hagia Sophia and the Blue Mosque.
Dining
6.0
The dining experience was a bit disappointing with limited options, but the Colombian coffee was a standout feature.
Facilities
7.0
The hotel had all the necessary facilities to make the stay comfortable and convenient.
friendly staff
lack of natural light
Horace
United Kingdom,
January
2024
8.6/10
I had a wonderful stay at this hotel. The rooms were perfectly clean and the included breakfast was well-suited to the location. Although the room was bigger than usual and maintained to a high standard, it lacked a double bed.
Rooms
9.0
I was impressed with the cleanliness and comfort of the rooms, and the high-standard maintenance was noticeable.
Service
9.0
The service here was top-notch. The staff, especially Emre, were incredibly friendly, welcoming, and entertaining. They were always polite and went above and beyond to meet our requests.
Location
8.0
The location made it extremely convenient to visit the key tourist spots in the Sultan Ahmet area. It was fantastic being close to important landmarks like the Blue Mosque and Hagia Sophia without the hustle and bustle of the main attractions.
Dining
8.0
The dining experience was good, and the location was perfect for exploring Istanbul. The availability of fresh croissants was a nice touch.
Facilities
The facilities here were excellent. They provided all necessary services like room service, dry cleaning, and housekeeping, making the stay even more enjoyable.
John
United Kingdom,
January
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms, though clean and comfortable with great AC, were let down by a dirty shower room and floor, despite daily cleaning. The service was generally professional and friendly, meeting boutique hotel standards, though instructions for non-luxury taxis could be clearer. The location, while ideal for sightseeing and close to iconic places, was marred by a lovely cobblestone road that made transport a bit tricky. Dining was a highlight with a splendid choice and variety, perfect for recommending to loved ones.
Rooms
8.0
Service
9.0
The staff was unbelievably helpful, always with a smile and ready to fulfill all our wishes.
Location
7.0
The location was key and close to most iconic places in the old city, great for browsing around Sultanahmet area.
Dining
9.0
The dining experience was splendid, with a great choice and variety that I would totally recommend to anyone.
Facilities
8.0
The hotel offered a range of amenities, making the stay very convenient.
Clean
Dirty
Don
United States,
September
2023
7.8/10
I was pleasantly surprised by the hotel; it had its charms but also some drawbacks. The rooms were nice and clean, though not exactly as expected from the photos. The attic room we booked had low curved ceilings and a small porthole window, but it was bright, clean, and featured a lovely bathroom with a jacuzzi bath. The service was very welcoming and friendly overall, with professional and cooperative staff. The location was excellent, offering easy access to the main attractions in Sultan Ahmet, though there were concerns about safety due to the nearby terrorist threat. The dining options were a bit lacking in diversity and taste compared to other nearby hotels. However, the facilities were adequate and offered a decent stay.
Rooms
8.0
The attic room had low curved ceilings and a small porthole window, but it was clean, bright, and had a nice bathroom with a jacuzzi bath.
Service
9.0
The staff was very professional, friendly, and helpful during our stay.
Location
8.0
The hotel's location was excellent, close to the main attractions of Sultan Ahmet, but concerns were raised about the nearby terrorist threat.
Dining
6.0
The dining options were not very diverse and somewhat lacking in taste compared to other hotels in the area.
Facilities
The facilities provided were satisfactory and met our basic needs during the stay.
Joe
United States,
July
2023
8.0/10
Staying at this hotel was a mixed experience. The rooms, while overlooking the Sea of Marmara and the mosque, were spread out on several floors, which could sometimes be quite confusing. The overall quality was good, but did not meet our expectations based on the 8.6 rating we usually find reliable.
Rooms
7.0
The rooms were good enough, with views of the Sea of Marmara and the mosque, but the layout on different floors was a bit confusing.
Service
9.0
The service was exceptionally nice and helpful. Ulash at the front desk was outstandingly friendly and always ready to help with any questions we had.
Location
9.0
The location of the hotel is just perfect, making it ideal for walking to the main sites of Istanbul. It is close to the most important spots in the city.
Dining
7.0
The dining experience was good with some great Turkish breads, but overall it was average. The highlight was the varied breakfast items.
Facilities
The facilities were satisfactory, providing all the necessary amenities for a comfortable stay.
Great location
Confusing room layout
Emma
United Kingdom,
July
2023
8.2/10
The hotel offers large and comfortable rooms, but they aren't soundproofed, so noise from neighbors can be bothersome. The cleanliness and comfort are top-notch, but being on the road side may affect your sleep quality. The service is not only professional but exceptionally friendly and attentive. The location is ideal for exploring the historical attractions of Istanbul, being within a short walking distance to popular landmarks. The dining experience is satisfying with a good breakfast selection, although it could benefit from more variety. Overall, a clean and very comfortable stay in a central location with some noise disturbances.
Rooms
8.0
The rooms are large and comfortable, clean and very comfortable.
Service
9.0
The service is extremely friendly and helpful, with staff who really know their city and offer great recommendations for dining.
Location
9.0
The hotel's location is perfect, very central and just a few minutes walk away from major historical attractions like the Blue Mosque and Hagia Sophia.
Dining
7.0
Facilities
8.0
The facilities are well-maintained and offer a range of services to enhance your stay.
Arthur
United Kingdom,
June
2023
7.8/10
I had a lovely stay at the hotel with a room that overlooked the Sea but was slightly outmoded yet clean. Waking up early at 6 am was worth it to enjoy the terrace facing the garden in the green shadow of trees. The service was excellent overall, with a few instances of rudeness, but the helpful and friendly staff, especially Burgehan, made my stay pleasant. The location was perfect for exploring the Sultanahmet area, just a short walk from major attractions, restaurants, and stores. The dining experience offered delicious options to start the day right.
Rooms
7.0
My room had a balcony overlooking the Sea, albeit slightly outmoded, it was clean and comfortable. The terrace facing the garden provided a serene atmosphere to relax.
Service
8.0
The staff was very polite and always willing to assist, although there was one incident of rudeness. Burgehan was especially helpful in organizing airport transfers.
Location
9.0
The hotel's location is excellent, just a short walk to Sultanahmet Square and nearby restaurants. Being in the old town added an extra charm to the stay.
Dining
8.0
The dining options were delicious and varied, providing a pleasant start to each day. I would definitely recommend the hotel for a stay in Istanbul.
Facilities
7.0
The hotel offered adequate facilities to enhance my stay, ensuring a comfortable experience.
George
United Kingdom,
June
2023
7.6/10
My stay at the hotel had its ups and downs. The rooms were split between two zones, with the first one facing some challenges like darkness and water leaking issues, but eventually got moved to a better room. The location was great for exploring the main tourist spots, though there was some noise from passing cars at night. The dining experience was good overall, with a variety of options but missing some traditional Turkish touches in the breakfast spread.
Rooms
6.0
The initial room had some issues but got relocated to a better one, offering the comfort needed.
Service
9.0
The service was top-notch, especially thanks to Hayati and Aysen for their help and friendly assistance.
Location
8.0
The hotel's location was convenient for reaching attractions, even though it required some uphill walks but overall was centrally located.
Dining
7.0
The dining experience was enjoyable with tasty options, although lacked a bit of traditional Turkish breakfast character.
Facilities
8.0
The hotel provided all necessary facilities for a comfortable stay.
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